Our culture and values
Our culture is the result of years of talented, curious people coming together and working out how best to solve complex problems.
We put client service at the heart of everything we do
The success of our business is built upon the strength and durability of our relationships with our clients and the trust they place in us to consistently deliver results.
Energy, urgency, and attention to detail underpin our approach to client challenges. We bring comprehension to complexity and execute with accuracy and rigour. Our work is characterised by intelligent planning, frequent and responsive communication, a positive ‘can-do’ attitude, and a total commitment to excellence.
We ensure a thorough understanding of our clients’ needs, and align our objectives with theirs; our goal is to become their trusted advisor and deliver best-in-class client service.
We trust, respect and look out for each other
We treat others with respect, always. And we recognise and value difference, both because it is the right thing to do, and because a diverse workplace is far stronger than a uniform one.
Each of us endeavours to always do the right thing by our clients and by our co-workers, and we trust them to act in the same way. We strive to create a working environment where everyone feels able to challenge ideas, behaviours and actions without fear, and where everyone can bring their own unique talents to contribute to the growth of the business.
Recognising that we all have lives outside work, and achieving a fair and healthy balance, helps us all perform at our best.
We are collegiate and put the team before ourselves
Teamwork always trumps individual brilliance. We know that the fewer barriers there are in our business the more successful we will be, both as a company and individually, and we seek to break down obstacles to great collaboration.
We take responsibility for the performance of the team and the company - not just our own individual contribution - and we never let individual ambition get in the way of the best results.
Whether in the context of a specific project or more generally, we look for opportunities to support all our colleagues - regardless of location, team, grade, role, experience, or personal relationship. We listen to each other, share information, and when we see a colleague who may need help we offer it.
We are always learning and sharing our knowledge
Insight, knowledge and expertise are at the heart of our success as a firm, and we seek out every opportunity to share information and best practice with our colleagues. We are constantly striving to coach others and help them develop as team members, leaders, and professionals.
Equally, we seize opportunities to accelerate our own development, to acquire new skills, and to leverage them on behalf of our clients. We recognise the power of positive reinforcement and we go out of our way to give credit to colleagues who have done a good job, irrespective of the scale of the achievement.
Careers
Working at S-RM
We pride ourselves on bringing together the sharpest minds from a diverse range of backgrounds, and fostering a culture that enables everyone to thrive. Find out more about life at S-RM.
